Knowing about the right tools and trends in technology impacts how customers interact with your business. SmartCX’19 pioneered by C Square, is all about leveraging the newest breed in tech for customer satisfaction.

Agenda

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9:00 am - 9:30 am

Registration

09:45 am - 10:00 am

Welcome Note
CSquare
10 Years Celebration

10:00 am - 10:30 am

Speaker Session
Javaid Iqbal
Customer in the Age of Intelligence

10:45 am - 11:30 am

Panel Discussion
Does Customer Experience Impact Growth & Profitibility

11:35 am - 12:15 pm

Launching of “World’s First Urdu Bot

12:30 pm - 01:30 pm

Speaker Session

Mohammed Afifi & Mohamed Keshk

Connecting Moments in the Human Economy ‘AI powered Customer Journey’

01:45 pm - 02:00 pm

SIREN – One Platform for all Emergencies

Jaffer Brothers

02:00 pm - 02:30 pm

C Square Awards Ceremony

02:35 pm - 02:40 pm

Jahan Ara
Closing Speech

02:40 pm

Lunch & Live Demo

Sponsors

Venue


02nd May, 2019
The Marquee
Marriott Hotel, Karachi
Karachi Pakistan

Host

Event MC

Speakers

Panelist


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