A little about us

Reduce Effort Increase Profits

about csquare

With our diversified products enabling Digital Transformation for your organization, enjoy less efforts for employees, customers and partners. Increase profits and quality of service. Latest technology within your grasp to provide seamless customer & service journey. From simple voice interaction to social media to WhatsApp, chatbots, SMS, Email; find solution for every channel at CSquare.

Not only technology platform and tools our experienced team undertakes deep dive to understand your business and matches with best solution unique to your needs and customers  

How can we serve you?

Leverage technology to accelerate business growth

Let the transformation begin from back offices to Contact Centers to service quality, work force management, CRM to knowledge management and beyond
  • Genesys Cloud

    Offering a completely digitized management solution. Used by banks and airlines worldwide to enhance their customer services/experience and manage employee data and records.

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  • Genesys Engage

    Improving customer engagement requires more than simply “going online”. Genesys Engagement provides everything you need to increase engagement at diverse platforms including Facebook, Whatsapp and Twitter.

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  • Avantage CRM

    Avantage CRM is the gateway to establishing long-term and dynamic relationship with your customers using advance data driven analysis and one window functionality.

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  • Coming Soon

    Product is under development

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  • Ruba

    Know what to say to your customers with Ruba. It isn’t just about responding timely, but also responding correctly.

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  • TranSecure

    TranSecure, a branch callback service, provides a streamlined solution for financial institutions to record all the interactions occurring within the institution.

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  • Video ATM

    Offloading traffic to branch kiosk will be able to achieve higher customer satisfaction in greater volumes, thus eventually improving customer loyalty and retention, and long-term revenue boosts.

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  • PlugInsta

    PlugInsta is a product that collects interaction on Instagram to Genesys contact center, via Genesys social media engagement tool.

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latest events

Virtual Smart CX 2021

Join us for SMARTCX 2021, a conference for all our customers, partners and future customers.

Virtual Global Conference December, 2021

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Think it’s about time to digitize your customer experience?