Since 2009
We've spent 15+ years bringing world-class CX to the region.
C Square was established in 2009 with a single aim — offer specialized, enhanced Multi-Channel Customer Experience Management to enterprises in Pakistan and the wider Middle East. Today we’re the partner of choice for organizations who treat customer experience as a competitive weapon.
Our story
From reseller to systems integrator
We started as a Genesys reseller. Over a decade later, we operate as a full-stack CX systems integrator — running our own AI practice, our own BPO operation, and our own engineering team — all anchored by the deepest Genesys bench in Pakistan.
Our core expertise spans Multi-Channel Contact Centers, Digital Engagement, IP Telephony, Unified Communications, Social Media Engagement and CRM Solutions. We’ve been consistently delivering the highest level of Customer Satisfaction since inception.
2009
By the numbers
15 years of compounding expertise
How we work
The values that shape every engagement
Outcome-led
We don’t sell licenses or hours — we sell measurable CX outcomes. KPIs go in the SOW.
Deep, not wide
We’re certified to the highest level on the platforms we serve. No surface-level expertise.
Long-term partners
Our oldest customers have been with us for a decade. We optimize for the next 10 years, not the next quarter.
Partner ecosystem
The platforms we're certified on
Genesys Gold Partner
Salesforce Consulting Partner
Microsoft Solutions Partner
AWS Select Tier Services Partner
Zoho Premium Partner
Want to know more?
Talk to our team about a specific use case, a strategic roadmap, or just to compare notes on where the industry is heading.